Role: Credit Controller
Location: Bromsgrove
Package:
up to £30,000 / 8:30am - 4:30pm / 25+ days holiday + 8 holiday allowance
We are specialists in Air Conditioning and Refrigeration, providing exceptional service, maintenance, and repairs across the country. Our company employs over 60 staff and has over 20 years of experience serving a diverse range of clients including supermarkets, shops, bars, clubs, hotels, restaurants, and hospitals.
We are now seeking an experienced Credit Controller to join our office team.
Customer focus is essential in this role, which involves managing customer accounts through process improvement, billing management, and query resolution.
The ideal candidate will be commercially minded, capable of driving all financial aspects of our rapidly growing business to ensure excellent cash flow, maintain strong customer relations, minimize credits, and enhance profitability.
Key Responsibilities
1. Contact debtors and customers regarding credit issues.
2. Improve billing processes.
3. Conduct customer account reviews.
4. Forecast payments.
5. Send statements and payment requests.
6. Proactively resolve queries.
7. Update and post cashbooks.
8. Reconcile payments.
9. Manage discrepancies.
10. Update customer online accounts.
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