This position is based at BASILDON COMBINED BASILDON, SS14 2EU, SOUTHEND-ON-SEA COUNTY COURT SOUTHEND ON SEA, SS2 6EU Job Summary Please refer to Job Description Job Description Proud to Serve. Proud to keep justice going. As a bailiff you will play a vital role in the UK’s Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives. We currently have 2 Bailiff vacancies. These are located at Basildon Combined Court, The Gore, Basildon, SS14 2EW Southend County Court, 80 Victoria Avenue, Southend-on-Sea, SS2 6EU Please note, due to business needs this vacancy is being advertised as full time only (37hrs per week). About Us HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone. Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently. As part of our recruitment process for this bailiff vacancy, we aim to support candidates by sharing interview questions in advance. If you are selected for interview, you will receive the questions relating to the assessed behaviours when we notify you that you are required to book your interview slot. This will help you prepare and reflect on relevant examples from your experience. During the interview, the panel will ask follow-up questions to explore your responses in more depth and gain further insight into your skills and experience. Please note that strengths-based questions will not be shared in advance. Assessed Behaviours Are: Making Effective Decisions Managing a Quality Service Communicating & Influencing We asked some bailiffs what they loved about their job, and here are their responses: “The best part of being a Bailiff for me is helping people. It is important to empathise and understand people’s situations and be able to guide them in the right direction whilst remaining professional. Every day is different, and you need to be prepared to deal with different and difficult situations as well as being open minded and relatable to people from all walks of life. “Being a Bailiff, you will at times be working individually but we are all part of a team that can rely on each other for support and guidance when we need it” “Many people will work with you to resolve something they may have been worrying about for some time and will be grateful for your input and assistance” “We deliver various documents across our designated area; for companies, individuals in companies and for people in their homes” Your role We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day, a bailiff role may suit you. To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations. As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet. You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice. We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems. If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you. Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service. We’re passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested in making a difference, please apply. Please refer to the job description attachment for more information. Further Information: This is a business-critical role requiring full time working hours. Standard full time working hours are 37 hours per week. The Bailiff role in HMCTS currently attracts a £2,000 per annum allowance. The Bailiff allowance is role specific, non-pensionable and can be reviewed, removed and/or changed at any time without notice and would end when moving to a different role. Interviews for vacancies at both locations will take place in person at Basildon County Court, The Gore, Basildon, SS14 2EW. We have a dedicated information page on our HMCTS Jobs Microsite, where further information on the role is available. This includes podcasts from some of our current Bailiffs. The Filepath for this site is: https://hmctsjobs.co.uk/bailiff/ Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Proud to Serve. Proud to keep justice going. As a bailiff you will play a vital role in the UK’s Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives. We currently have 2 Bailiff vacancies. These are located at Basildon Combined Court, The Gore, Basildon, SS14 2EW Southend County Court, 80 Victoria Avenue, Southend-on-Sea, SS2 6EU Please note, due to business needs this vacancy is being advertised as full time only (37hrs per week). Further Information: This is a business-critical role requiring full time working hours. Standard full time working hours are 37 hours per week. The Bailiff role in HMCTS currently attracts a £2,000 per annum allowance. The Bailiff allowance is role specific, non-pensionable and can be reviewed, removed and/or changed at any time without notice and would end when moving to a different role. Interviews for vacancies at both locations will take place in person at Basildon County Court, The Gore, Basildon, SS14 2EW. We have a dedicated information page on our HMCTS Jobs Microsite, where further information on the role is available. This includes podcasts from some of our current Bailiffs. The Filepath for this site is: https://hmctsjobs.co.uk/bailiff/ Skilled Worker Visa This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Person specification Please Refer To Job Description Licences A full licence entitling you to drive permanently in Great Britain. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Making Effective Decisions Alongside your salary of £25,582, HM Courts and Tribunals Service contributes £7,411 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : SSCL Recruitment Enquiries Team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Telephone : 0345 241 5359 Recruitment team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://jobs.justice.gov.uk/careers/JobDetail/12647?entityId=12647