Salary range: £54,360 - £59,574 per annum
Work location: Clockwork Building, 45 Beavor Lane, London, W6 9AR
Hours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 12 October 2025
Interview date: Week Commencing 20 October 2025
Contact details for an informal discussion: Marcella Donegal, Trading Standards Team Manager on 0208 753 6691 or via email marcella.donegal@lbhf.gov.uk or Doug Love, Lead Trading Standards Practitioner on 07771 806 923 or via email doug.love@lbhf.gov.uk
About the role
This role is for senior/principal officers, aspiring managers or anyone looking to fully utilise and develop their management skills further. You will have operational responsibility to review and allocate work and coordinate local and regional projects. You will supervise and support junior officers and review all investigations for the team. Other management duties to support the team manager will include business planning, budget management, risk management and dealing with new and emerging issues.
About you
As a qualified trading standards officer, ideally with CTSI practitioner status. You will have a sound knowledge of trading standards law and experience of leading complex investigations. Sound judgement and decision making are key as well as the need to apply critical thinking and innovation, to help shape service delivery and to deliver positive outcomes for residents, businesses and consumers.
You will need to hold either the Diploma in Trading Standards (DTS), the Diploma in Consumer Affairs (DCA), the Diploma in Consumer Affairs and Trading Standards (DCATS) or equivalent.
Our People Values
* We are fair – We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.
* We are caring – We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.
* We are collaborators – We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.
* We are driven – We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.
Our commitment to you
At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer; all staff can request flexible working. Click HERE to find out more.
We believe an inclusive workplace is about the visibility and representation of our local diverse community — it is about open and transparent decision making co-produced with staff and residents.
It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.
Asking for Adjustments
We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.
If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU
Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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