Job summary
Clinical support worker, Band 3, 75 hours available.
An exciting opportunity has arisen to work on AMU at the Cumberland Infirmary. an Emergency Medical Assessment Unit covering a variety of specialities including cardiology, respiratory, gastro, elderly care, haematology and renal.
We pride ourselves on the excellent teamwork displayed within the unit which is reflected in the positive feedback received from our patients.
We offer extended learning opportunities to enhance your skills and support further education.
Main duties of the job
The successful candidates will work in support of the registered nursing team in providing the fundamentals of care for our patients. You will be expected to undertake the Care Certificate to enhance your knowledge and the care that you provide.
The role requires staff to work days, nights and weekends.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job details
Date posted: 18 March 2026
Pay scheme: Agenda for change
Band: 3
Salary: £24,937 to £26,598 a year Per Annum Pro Rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 262-A-26-7856537
Job locations
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Certificate of Sponsorship
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website.
Disability Confident Scheme / Armed Forces Covenant
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our policy for eligible vacancies.
Disclosure and Barring Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows:
* Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one‑off payment.
* Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one‑off payment.
Benefits
* 27‑day holiday scheme rising to 33 after 10 years
* Flexible working scheme
* NHS discounts*
* Salary sacrifice schemes including lease cars and Cycle to Work*
* Excellent opportunities for development*
* Competitive NHS pension scheme
* Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems
* *Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications – Essential
* Level 3 vocational qualification or short courses and completion of competency workbook equivalent to level 3 in a range of patient and clinical care duties.
* Theoretical knowledge.
* Experience of a range of care and related procedures.
* Clinical observations.
* Knowledge of data protection legislation and health and safety at work legislation.
* National care certificate or commitment to complete within 12 weeks of commencing employment.
* Numeracy and literacy level 2.
Qualifications – Desirable
* Undertaken relevant additional training for clinical support workers care (willingness to complete within one year of start date) or equivalent experience.
Knowledge and Experience – Essential
* Experience in health and social care.
* Experience of undertaking and recording clinical observations and escalating changes or findings.
* Working knowledge of legislation underpinning care provision.
* Understanding of the importance of robust, accurate, clear and timely documentation.
* Insight into behaviours and skills of a carer and the need for effective teamwork.
* Knowledge of safeguarding.
* Understanding work‑related boundaries.
* Awareness of GDPR and the need for confidentiality.
Knowledge and Experience – Desirable
* Familiarity with current NHS and social care policies.
* Computer skills.
* Clinical policies and procedures.
* Evidence of understanding of trust business.
* Experience of working in the trust previously.
Skills and Aptitudes – Essential
* Good communication and interpersonal skills. Ability to adopt appropriate styles and methods of communication.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other trust systems.
* Analytical and judgement skills to make decisions based on service user interactions, observations and metrics.
* Ability to demonstrate the importance of patient‑centred care and related procedures.
* Attention to detail and ability to use initiative.
* Ability to demonstrate the compassionate values and behaviours needed for dignified care.
* Desire to encourage and support patients to remain independent. Pro‑active approach.
* Ability to deal with a wide range of people at all levels including patients, carers, families and members of the MDT.
* Caring and empathetic with personal resilience.
* Ability to work calmly and effectively under pressure and present as courteous, respectful and helpful whilst understanding the importance of professional image.
* Reliable, dependable and adaptable.
Skills and Aptitudes – Desirable
* Keyboard skills.
* Venepuncture.
Personal Circumstances – Essential
* Willing to work flexible hours including nights, weekends and bank holidays.
* Flexible and versatile approach to meet service needs.
Personal Circumstances – Desirable
* Ability to travel between the sites from which the trust undertakes its business, or attend meetings or training off‑site.
Other Requirements – Essential
* Alignment to Trust Values and Core Behaviours.
* Promote equality and value diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Name: North Cumbria Integrated Care NHS Foundation Trust
Address: Cumberland Infirmary, Newtown Road, Carlisle, CA2 7HY
Employer's website: https://www.ncic.nhs.uk/
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