We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture that puts the customer at the heart of everything we do. You will lead our store teams, especially in the absence of the Store Manager, ensuring great standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true Omni-channel retailer, with significant investment in our colleagues and growth opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (Education Tools, Salary Advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you’re interested, click 'apply now'. We review applications regularly and may close the vacancy early once filled.
Location: Swanney Lodge Road, New Hall Hey Retail Park, Rawtenstall, UK
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