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Yolk Recruitment is proud to be partnering with a high-performing manufacturer to recruit a Senior Quality Engineer to lead quality excellence across a dynamic, fast-paced production environment. This is a pivotal role within the Operations team, offering you the chance to take ownership of quality KPIs, lead audits to ISO standards, drive continuous improvement, and manage customer-facing issue resolution from start to finish.
You'll be the go-to person for all things quality-supporting new product introductions, leading internal audits, managing non-conformances, and mentoring a team of Quality Controllers. This is a hands-on leadership role for someone who's confident working across teams, has a strong grasp of ISO 9001 or ISO 13485, and is passionate about creating a culture of right-first-time.
What you'll be doing:
* Act as a senior member of the Operations Team, driving quality KPIs and contributing to monthly CI goals.
* Support New Product Introduction by evaluating product suitability against customer specifications.
* Ensure timely and effective responses to customer quality concerns-resolving complaints professionally and tracking progress using internal systems.
* Oversee internal auditing in line with ISO 9001 and ISO 13485; manage the audit schedule and ensure timely closure of NCRs.
* Provide leadership, development, and support to the shopfloor quality team, including performance assessments and absence planning.
* Maintain accurate and up-to-date quality registers including NCRs, customer complaints, audits, rework logs, and scrap reporting.
* Liaise with suppliers to ensure inbound components meet inspection and certification criteria; issue supplier advisory notices where necessary.
* Assist with metrology and inspection duties when required to support operations.
* Continually review and improve inspection methods, QMS procedures, and customer-facing quality documentation.
And this is what you'll need:
* Experience in quality engineering within manufacturing.
* Experienced in root cause analysis, internal audits, and implementing corrective actions.
* Skilled in working under pressure in a fast-paced environment with competing priorities.
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