The Post
You will be based within the Faculty of Heath Sciences and Sport as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.
You will act as a first point of contact for staff and students, deliver a range of tasks relating to the administration of academic programmes and other Faculty activities, support the student experience, and assist academic staff, students and professional service colleagues.
You will demonstrate strong communication, organisational and administrative skills and support the day-to-day running of a busy office. An interest in supporting the student community is essential, as is the ability to work flexibly as part of a team and to prioritise responsibilities within a busy working environment.
Your application of processes and procedures and use of systems will be efficient, effective and customer focused and you will ensure compliance with University regulations and, where appropriate, the requirements of external accrediting bodies.
You will work closely with colleagues across the Faculty as well as others within central professional services teams including Student Administration, Academic Registry, and Student Support Services.
Informal enquiries should be made to Lyana Macinnes, Operations Manager – 01786 466279.
Description of Duties
* Provide administrative support across a range of academic programmes and activities
* Assist in gathering and compiling data
* Support the delivery of faculty teaching and examination activities
* Support committees, working groups and other meetings, as required
* Monitor student attendance and engagement
* Assist preparations for internal external quality assurance purposes
* Assist with a range of financial tasks
* General office operations
* Assist with recruitment, conversion, and induction activities
* Handle confidential information with discretion, adhere to university policies, and maintain high ethical standards in all administrative tasks
* Ensure module and programme information is accurate across all platforms
* Maintain good working relationships with key contacts to help improve service levels
For a full description of duties and essential/desirable criteria please see attachment.
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