Job Introduction
In a Nutshell
We are actively seeking a MICE Events Creator to help design and create bespoke and personalised meetings and events proposals for our Corporate Clients, in order to assist in the delivery of the meetings and events budgets group-wide for each of our Exclusive properties.
Role Responsibility
Lots to do but lots of fun
1. Look after Corporate enquiries managing bookings from the initial enquiry stage, through the conversion process to receipt of signed contract
2. Support the Event Creation Team on Proposal writing, issuing contracts and logging all Turn Down enquiries
3. Assisting, when needed, conversion whilst maintaining a professional, efficient, friendly and outstanding level of service
4. Identify all sales opportunities and pass on leads to the Sales Management Team when necessary
5. Demonstrate a level of diary and rate management for all enquiries you are responsible for
The Ideal Candidate
Are you right for us?
6. Embellishing service – Projecting a positive approach and delivering great standards throughout each stage of the booking in an individual and unique way.
7. Super organised – Excellent organisational skills with the ability to work in a busy department with tight deadlines. Ability to handle the needs several clients at the same time is a necessary art
8. Projecting passion for guests – Creating happiness for our clients by helping to create their perfect event whilst building great and meaningful relationships
9. Maximising sales – Using great listening skills to establish the needs of our clients, to consult, recommend, sell and negotiate effectively
10. Being up-to-date – An active interest in what is happening in the meetings and events space, helping to keep us ahead of our competition
11. Show us the real you – Passionate, enthusiastic, driven and ambitious, outgoing and approachable, confident and personable
12. Engaging communication –Demonstrating excellent attention to detail, efficiency and professionalism throughout entire customer journey
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
· Competitive salary and benefits
· 29 days holiday (increasing with length of service)
· 50% Discount on food and beverage across all Exclusive properties
· Really big discounts of room nights across all Exclusive properties
· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
· Meals on duty provided for free
· Recognition and rewards scheme
· Access to our learning platform including great training and development programs.
· Free gym access + where available dedicated classes.
· B Corp accredited and committed to improving our People, Product and Planet.
· Free downloads to newspapers, magazines and books
· Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
13. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
14. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
15. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
16. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.