Digital Channels Manager
Location: Cheltenham, UK (Hybrid or remote)
Benefits:
* 27 days holiday plus Wellbeing day
* Private Medical Insurance
* Bonus scheme
* Share scheme
* Enhanced pension plan
* Life assurance
* On-site gym
* Free on-site parking
* Salary sacrifice schemes for Technology and Electric Vehicles
Role Overview
We’re looking for a dynamic and data-driven Digital Channels Manager to drive and manage the performance of our Group’s digital communication platforms. This is a pivotal role responsible for proactively managing activities across internal and external digital channels including our colleague engagement platform, digital signage network, corporate website and Group-led social media platforms, with accountability for channel performance.
As part of the Group Communications team, you’ll be working with and supporting the Head of Digital Channels to drive an aligned approach which also meets the specific needs of external and internal stakeholders. This will also involve collaborating closely with colleagues leading our Content Development, Corporate Reporting and Business communication activities.
We are looking for a digital channels professional with demonstrable experience across all platform types and ideally with skills honed in a corporate (plc) environment.
Objectives & Responsibilities
* Manage and execute the digital channel strategy across internal and external platforms
* Manage day‑to‑day operations of our digital channels, ensuring optimal performance and excellent experience
* Lead on digital marketing and digital governance activities that support brand activation, owned channel reach and reputation management
* Lead and coordinate platform upgrades and support in managing vendor relationships
* Collaborate with the content team and business stakeholders to ensure that digital campaigns are delivered in line with requirements and perform to set KPIs
* Monitor channel performance using analytics tools, collate results and provide insights and reporting to improve channel performance, engagement and reach
* Develop and enforce digital governance frameworks across internal and external channels
* Ensure accessibility, compliance and brand consistency across all platforms
* Provide technical support and training as required for a broad network of content creators
Qualifications & Skills
* Company Core Values at all times
* Extensive experience of managing internal and external digital channels, ideally in a corporate environment
* Deeply knowledgeable across a variety of platforms and digital tools, including CMS, intranets, website and social media management systems
* Demonstrable experience of performance marketing‑led campaigns such as paid advertising and SEO projects that delivered tangible improvements and results
* Data literate with experience of leading analytics, insights and reporting for digital activities
* Good knowledge of UX best practice, accessibility standards and digital governance requirements and frameworks
* Excellent project and stakeholder management skills
* Good networker, able to build strong relationships and lead cross‑functional projects
* Superb prioritisation and time management to meet critical, immovable deadlines
* Embraces change and excels at helping others to do so
* Ability to remain calm under pressure
* Acts with integrity at all times, seeks and acts on feedback
About Spirax Group
Spirax Group is a FTSE100 and FTSE4Good multi‑national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Benefits and Inclusion
In addition to the benefits listed above, we offer a competitive salary (and a discretionary bonus), flexible working and additional benefits including 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free on-site parking, flexible benefit schemes and access to a personal discounts portal. We also support our Everyone is Included Group Inclusion Plan and have additional supports such as gender‑neutral parental leave, extra caregiver leave, support for pregnancy loss, domestic abuse, menopause‑friendly workplace principles and more. We are a Disability Confident Committed Employer.
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