3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 – £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector. What you’ll do: * Provide 2nd & 3rd line support, acting as the main technical escalation point * Resolve complex IT issues, ensuring minimal disruption to school operations * Mentor 1st and 2nd line colleagues * Lead IT projects from planning to implementation * Support internal networks and deliver staff training as needed What you’ll bring: * Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure * Excellent troubleshooting skills and confident decision-making under pressure * A customer-first mindset with great communication skills * A friendly, flexible, and team-oriented approach...