A leading customer experience management firm is searching for a WFM Manager / Snr Manager to optimize workforce management processes. This role involves leading a team of WFM Architects, collaborating with stakeholders, and delivering scalable WFM solutions. Ideal candidates have deep knowledge of WFM systems, proven leadership skills, and a strategic mindset. You'll be responsible for creating efficiencies and ensuring process alignment with best practices. Join us to make a significant impact in workforce optimization while enhancing operational excellence. #J-18808-Ljbffr