We are seeking a dedicated Credit Control Assistant to join a family run builders merchant at their Watford based team! In this role you’ll be responsible for chasing aged debt over the phone and via email with a variety of our customers. Working Monday-Friday 8.30am-5:30pm, with one hour unpaid for lunch. Saturday overtime available (rota- 1 per month, can be discussed) Company Benefits: · Salary £25,396.80 per annum · 20 Days Annual Leave plus Bank Holidays · Company Pension Scheme · Group Life Assurance · Bonus incentive and reward scheme · Staff Discount · In-house and external training program · Discounts on top brands, online stores, events and attractions · Cycle To Work Scheme Desired Skills and Experience: · Previous experience of credit control is desired but not essential · Excellent communication skills and the ability to work effectively as part of a team · Good time management skills · Computer and IT literate · Logical and highly organised · Ability to work to tight deadlines and under pressure Key Responsibilities: · Responsible for chasing aged debt on the telephone and via email. Managing customer queries, sending out copy invoices, proof of delivery or credit notes where applicable. Support with queries and credits for customers. Payment allocations. Ad-hoc credit control/office duties. Till reconciliations & queries