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Service asset & configuration manager

Corsham
ManpowerGroup
Service
Posted: 6h ago
Offer description

Job Description

Job Title: SC Cleared Service Asset & Configuration Manager

Location: Corsham 2-3 days

Duration: 31/03/2026 with likely extension

Rate: Up to £750 per day via an approved umbrella company

Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure environment.

What you'll be doing:

* Lead the design, implementation, and continuous improvement of the SACM process, ensuring it remains fit for purpose.
* Define the scope and standards for Configuration Items (CIs), including hardware, software, and documentation, along with their relationships.
* Manage the Configuration Management System (CMS) and CMDB, overseeing discovery, data imports, and regular housekeeping to maintain data integrity.
* Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data accuracy.
* Collaborate with other ITIL process managers (Change, Incident, Problem) to provide accurate configuration data for impact assessments and problem resolution.
* Coordinate resources and deliver training to ensure team members are equipped with necessary knowledge.
* Produce reports on KPIs, status updates, and impact analysis for stakeholders.
* Oversee lifecycle management of assets and CIs from acquisition to disposal.

What you'll bring:

* Proven experience in designing and managing SACM processes within complex IT environments.
* Strong knowledge of ITIL 3.0/4.0 frameworks.
* Experience delivering government or defence projects.
* Ability to tailor processes to specific project needs.
* Excellent stakeholder engagement and communication skills.

Desirable Skills:

* Knowledge of Army communication systems

Required Education & Certifications:

* ITIL Foundation certification (or higher).
* Demonstrable experience in configuration management and process improvement.

Join us and be part of a vital project supporting national security, working in a dynamic environment that values expertise and innovation.

Apply now to contribute your skills to a critical mission!

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