Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
Job Description
* NHS Band 8a – Salary £55,690 - £62,682 per annum
* Fixed Term Contract – 2 years
* Full-time: 37.5 hours per week
* Closing date for applications – 1 December 2025
The OneEPR Programme exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for outpatients. The solution is the direct result of the combined vision and strategic goals of Isle of Wight NHS Trust (IWT), Portsmouth Hospitals University NHS Trust (PHU), Hampshire Hospitals NHS Foundation Trust (HHFT) and University Hospital Southampton Foundation Trust (UHS).
The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years.
The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips and to deliver care in a different way, according to best practice, efficiently and consistently.
Our EPR will act as an enabler for a greatly improved integrated healthcare system in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions.
Key Responsibilities
* Be responsible for 2 OneEPR specialist staff including shared supervision of existing technical services team members and key staff, and management of external consultancy of professional services.
* Proactively and positively contribute to the successful overall performance of the Trust.
* Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.
* Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the government’s policies on health.
* Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.
* Act as an advocate for the Trust & its contribution to the health service arena through creating effective partnerships and relationships with internal and external stakeholders.
* Comply with corporate governance structure in keeping with the principles and standards set out by the Trust.
* Support the Trust culture of collaborative, flexible cross‑team working and commitment to delivering quality services and outcomes, which support the government’s policies on public health.
* If your employment is to a post that requires you to be registered with a professional body, the continuation of your employment is conditional upon you continuing to be registered with the appropriate professional body.
* The Trust will require evidence of current registration.
* In compliance with the Trust’s practices and procedures associated with the control of infection, you are required to: adhere to Trust infection control policies, conduct hand hygiene in accordance with Trust policy and challenge poor practice that could lead to the transmission of infection.
* Digital Infrastructure Development – for full details, please refer to the attached Job Description.
* Team Management – for full details, please refer to the attached Job Description.
Qualifications
Essential
* Degree level qualification or equivalent experience in computing or related field.
* PRINCE2 qualification.
* Technical accreditation in at least two of the following: Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE), Citrix Certified Architect (CCA).
* Certified Information Systems Security Professional (CISSP).
* ITIL Service Manager/Expert Certificate.
* Evidence of continuing professional development.
Desirable
* ITIL Service Management qualification.
* Educated to Masters level, either MBA or MSc.
* Management qualification.
Experience
Essential
* Advanced theoretical and specialist knowledge across several information technology platforms: server virtualisation, desktop virtualisation, data networking, messaging, storage area networks, security, mobility, server & peripheral hardware.
* Significant experience of IT Service Management, incident management, problem management, change management, performance management & availability management.
* Significant experience of service management of 3rd party contracts.
* Proven effective team leadership, professional experience of staff management.
* Significant experience in leading highly complex technical problems to resolution, including team management and external suppliers.
* Significant experience in project delivery of technical projects.
* Experience in assisting with report writing, operating procedures, options appraisals, risk analysis, user guides.
Skills & Knowledge
Essential
* Excellent interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to digitally illiterate.
* Excellent verbal and written communication skills, with the ability to present within a group.
* Good team‑player and team builder, highly motivated individual and team to support the delivery of an efficient, effective customer‑focused support service.
* Good presentation and negotiation skills to produce and present formal proposals and get proposals accepted.
* Excellent planning and time‑management skills.
* Good negotiating and relationship‑building skills to gain maximum benefit for customers from software suppliers and internal digital providers.
* Able to set clear and appropriate priorities for oneself and the team, with the ability to deal with conflicting demands, unpredictable work patterns and multiple deadlines.
* Good technical knowledge to understand and resolve technical problems.
* Good knowledge of data protection and information security/governance issues.
* Good knowledge of providing proactive IT system/network performance monitoring.
Desirable
* Excellent skills in C++, Perl, Visual Basic and Unix scripting.
Additional Information
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including an on‑site nursery, access to our free beach hut for those long summer days, an on‑site wellness centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs.
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