Job Title: Practice Manager Location: Chichester (In-person) Job Type: Full-time Salary: DOE (Depending on Experience) Hours: Monday–Friday 8:45am–5:15pm, including one Saturday per month Benefits: Private medical insurance About Us: We are a private, independent optician in Chichester, known for delivering highly personal customer service and top-quality eye care. Our dedicated team strives for the highest standards of excellence, professionalism, and customer care. We take pride in creating a welcoming environment for all clients. Role Overview: We are seeking a friendly, well-presented, and organised Practice Manager. The ideal candidate will possess excellent communication skills, a professional demeanour, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: - Assist with patient record management and data entry - Track product stock levels and assist with inventory control - Liaise with suppliers and courier services as needed - Assist with Health & Safety and yearly equipment checks - Maintain the smooth running of the practice - Manage banking, including cash handling - Greet and welcome customers in a warm, professional manner - Answer, screen, and forward incoming phone calls and emails - Manage front desk operations, including mail and deliveries - Assist with booking clinic and dispensing appointments - Prepare and advise clinics for the following day - Order, check, and notify customers when contact lenses arrive - Handle administrative duties such as filing and data entry - Maintain cleanliness and organisation of the reception area - Support the team on the shop floor Requirements: - Preferably experience as a receptionist or in a customer-facing role - Excellent verbal and written communication skills - Professional appearance and positive attitude - Ability to multitask and prioritise duties - High school diploma or equivalent Why Join Us: - Work in a supportive, professional environment - Be part of a team dedicated to excellent patient care - Enjoy private medical insurance benefits Apply Now: If you are enthusiastic and meet the requirements, we would love to hear from you. Email: (url removed) Call: (phone number removed)