Highgate Veterinary Clinic is recruiting for a Part-Time Receptionist as Maternity Cover to join our team at our Highgate Practice, a rapidly growing, family owned small animal practice in North London
Who we are
Highgate Veterinary Clinic is a North London clinic in a prime location in the heart of Highgate Village, 10 minutes walk from Highgate Tube. We have an excellent reputation for providing the highest standard of care and a large and growing client base. We believe that a successful practice champions the wellbeing of its staff in addition to its patients.
Main Responsibilities
* Liaising with the clients and the clinical staff to ensure effective customer service
* Meeting and greeting clients with an effortless smile
* Booking appointments & diary management
* Managing telephone and email enquiries
* Taking payment for services and products
* Managing payments, stock and debts
* Filing Insurance Paperwork
* Managing pet health plans
* Opening and closing the practice
* One in 3 Saturdays required (9:00-13:00)
Hours (negotiable)
Monday -Friday 12:00-18:00
1 in 3 Saturdays 09:00- 13:00
Essential Qualities
* Clear communicator
* Dedicated Patient champion
Desired Qualities
* Experience in a Clinical Environment
* Experience handling multi-channel client enquiries
Desired Skills
* Fluent in English
Benefits
* Generous holiday allowance Plus Bank Holidays
* Personal animals treated at cost
* Initiatives focused on employee wellbeing
* Cycle to work scheme
Job Type: Part-time Maternity Cover