About Andras Hotels
Andras Hotels is Northern Ireland’s largest hotel group and we have been at the forefront of hospitality for the past 30 years. We are committed to training, development, and support for all team members and offer a range of staff benefits.
Job Description
Location: 15 Hope Street
Hours: 32 hours per week available.
Contract Type: Part time
Salary: Up to £14.49 per hour
Closing Date: Friday 15th May 2026
Responsibilities
* Oversee the running of the hotel from sunset to sunrise, ensuring guest expectations are met and brand standards are maintained.
* Maintain the safety and security of guests and the hotel.
* Manage front office duties: greet guests, check‑in/out, telephone, upsell services, resolve issues, process transactions, comply with health and safety procedures, and report incidents.
* Prepare and serve breakfast, manage food & beverage service, ensure preparation, cleanliness, and equipment maintenance.
* Run nightly reports using hotel software and complete required management reports.
* Reconcile F&B and reception tills and floats.
* Act as Duty Manager in the absence of Night Manager, ensuring smooth night operation.
* Perform safety and security duties: night walks, basic first aid, fire warden responsibilities, handle difficult guests, contact emergency services, remove hazards.
* Support housekeeping, conference rooms, public areas, receive goods, and perform minor maintenance tasks.
* Adopt hotel brand behaviours and deliver “Hamptonality” service quality: friendly, authentic, caring, thoughtful, and creative.
Benefits
* Discounted hotel rates across thousands of hotels worldwide for employees and family/friends.
* Health Care Cash Plan.
* Diamond membership of Kingsbridge Hospital Group.
* Enhanced Pension Scheme.
* Enhanced Maternity & Paternity Pay.
* Cycle to Work scheme.
* Recruit a Friend scheme.
* Employee Appreciation & Social Events.
* Employee of the Month Award.
* £20 for completion of FLOW training.
* Increased annual leave with service.
* Discounts at Bodyscape and Cyrospa.
* Health & Wellbeing advice.
* Andras Academy training and development programmes.
* Work for globally renowned hotel brands.
* Reward Club Incentive Scheme.
* Hotel Incentive scheme.
Requirements
* Experience within a customer service role.
* Basic level of IT proficiency.
* Minimum 6 months experience of night shift work.
Preferred Experience
* Experience within the Hospitality Industry.
Company Overview
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company operates seven hotels, with 1000 bedrooms in the city. It has received awards such as Best Hotel in Belfast (Holiday Inn Belfast City Centre), Best Budget Hotel in Ireland (Ibis Belfast City Centre), and Best Serviced Apartments (Cordia Serviced Apartments). The group subscribes to the Hospitality Employers Charter and is an equal opportunities employer.
Disclaimer
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
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