Job Description
My client are reshaping how the energy industry approaches debt recovery, and we want a passionate, forward-thinking individual to continue the revolution. We are looking for a Field Debt Resolution Officer to be part of a rapidly growing team.
You’ll play a key role in preventing business customers getting further into debt whilst helping them become debt free as quickly but sustainably as possible through delivering face-to-face on-site solutions with professionalism and empathy. This is a non-technical role focused solely on resolving debt by visiting customers at their business, perfect for someone with field experience looking to make a genuine difference. Assertive rapport building with customers is more important than debt collection experience. This role involves visiting commercial customers solo on ‘friendly’ visits to understand the customers reason for being in arrears and also leading a small team of engineers and locksmiths on commercial Warrant of Entry visits.
This role is field based, predominantly covering South London (below the Thames) but could also cover over to Bristol and Southwest areas. So someone based South of the Thames that doesn't mind travelling when required would be ideal.
Working hours: Monday to Friday, 40 hours a week
Here’s a taste of what you’ll be doing:
•Conduct face-to-face visits to B2...