Our Principal Consultant Robin Thomas, has an exciting opportunity for those interested in a career in robotics. If you are looking to get into this sector at a good entry level and to build a solid career, then this role is likely a great fit for you.
Our client is a well known Robot Arm manufacturer, and are seeking an internal sales/service support person to join the team in Warrington. This Sales & Service Support Engineer role could become a remote working function as the successful candidate develops in the role.
Its a great opportunity for a dynamic individual to join the company in a hybrid type role, covering all areas of service and sales, primarily a support function but this could develop as a solid career progression into a more focused role either in service or sales.
Key Duties & Responsibilities
1. Support company sales & service team with day-to-day activities, booking appointments, generating quotes, dealing with customer enquiries
2. Researching new business opportunities and generating new sales leads, assisting the sales and service team to increase sales
3. Action all customer enquiries promptly and pass onto relevant team members
4. Prepare and present detailed quotations and specifications ensuring customer requirements are met for design, projects or order processing
5. Propose and present technical solutions to customers as required
6. Negotiate contracts & review terms & conditions in line with company policy
7. Coordinating the activities of others to meet customer specifications/requirement (e.g. Applications Team, Service Team or Third Party)
8. Producing & submitting business reports (e.g. sales activity, application reports, sector analysis, competitor analysis)
Skills & Experience
9. A formal engineering qualification is desired but not essential
10. Experience in service sales with a customer service background would be advantageous
11. Excellent communication skills, both written and verbal
12. A thorough approach to tackling problems and the ability to work methodically
13. The ability to work as part of a team
14. Full clean driving licence
15. Most importantly, the successful candidate must be keen, ambitious with the desire to build a solid career in industrial automation/robotics
To find out more about this exciting Sales & Service Support Engineer opportunity, contact Robin today or click below to get started with your application right away.