Celyn Vets is hiring for a Director of Practice on a fixed term basis. Due to our Director of Practice going on maternity leave later this year, we are offering a rare opportunity for a dedicated and people focused individual to join Celyn Vet Group as our new Director of Practice.
This is a largely site based, people facing role covering all three branches in Holywell, Prestatyn and Abergele. Your main base will be at Holywell, where our operations and surgical facilities are located. The remaining two sites are primarily consulting branches.
About The Role
You will have overall line management responsibility for approximately 15 team members, making leadership, communication, and relationship building central to your success. You will also have the support of our Head Nurse and Senior Veterinary Surgeon as part of the management team.
Working closely with the Senior Vet, Head RVN and IVC Central Support teams, you will play a key role in ensuring the smooth day to day running of the practice while enhancing both team and client experience. Your responsibilities include:
Leading, supporting, and motivating the practice team to foster a positive and collaborative working environment
Maintaining practice standards and ensuring compliance with RCVS guidelines
Financial management, including: Managing a practice budget, Stock control, Initiating capital expenditure requests, supporting payroll production and queries
Human Resources responsibilities, including: Line management, Appraisals, Staff rotas
Oversight of building and equipment maintenance across all three sites
Ensuring Health & Safety compliance with team support
Recruitment and monitoring of mandatory and ongoing training compliance
Acting as the first point of contact for IT queries (with support from a central IT function)
Handling and resolving client complaints in a timely and professional manner
Attending and leading practice and area meetings
The Practice and Team
Celyn Vet Group has three, well-established veterinary practices in Holywell, Prestatyn and Abergele, in the beautiful area of North Wales. Our surgeries are close to the border and the A55, with links to Chester, Liverpool and Manchester nearby – for those who prefer the city environment. However, we are well located for those who enjoy the rural side of life, with plenty of countryside and hill walking areas.
We offer the highest standards of first opinion care to small animals, investing in our practice, patient care and our team is important to us. Therefore, we would be keen to support your expertise and incorporate any areas of interest into the services our practice already provides.
All of of our surgeries are fully equipped with all the usual toys including; in-house blood and lab facilities for routine work, ultrasound and x-ray facilities. 2 of our sites also have dental x-ray equipment.
Our team consists of, 1 Senior Veterinary Surgeon, 3 Veterinary Surgeons,1 Head Veterinary Nurse, 4 Registered Veterinary Nurses and 6 Support Staff
What we're looking for
The ideal candidate will have strong leadership and management skills and a genuine passion for people and practice culture. Somebody who thrives in a busy, fast-paced environment, is proactive and solutions focused and enjoys working closely with a motivated, long-standing team whilst taking pride in creating a positive and efficient workplace
A full UK driving license is required, as the role involves travel between sites and attendance at internal meetings.
Because Our People Matter
We Recognise That Our People Are Fundamental To The Success Of Our Business. Investing In Our People, Premises, And Processes Is At The Heart Of What We Do. In Addition To a Competitive Base Salary Of Up To £36,000 DOE, You Will Benefit From
Work Life Balance
6.6 weeks annual leave
Increasing holiday allowance based on length of service
Your birthday as a paid day off
Wellbeing
Enhanced family-friendly policies
Private Medical Insurance
Cycle to Work scheme
Wellbeing initiatives, including discounted gym membership
Development
Learning and development opportunities via the IVC Evidensia Academy
Access to Vetlexicon – our online encyclopaedia
Leadership and management development support
Additional
Pawsome Benefits – reward gateway with discounts and cashback
Pension – 5% Employee / 3% Employer
Discounted staff pet care
£35,000 - £40,000 a year
Up to £40,000 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.