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Business continuity manager

Gloucester
Benefact Group
Business continuity manager
Posted: 8 October
Offer description

Overview

Join to apply for the Business Continuity Manager role at Benefact Group.

Benefact Group are looking for a Business Continuity Manager to join our Gloucester office to manage the development, implementation, and continuous improvement of the company’s Business Continuity Management (BCM) framework. This role supports the Operational Resilience Framework and oversees the Group’s arrangements for Incident Management and Disaster Recovery.


Working hours, duration and location

Working hours: 35 hours per week, Monday to Friday (Occasional flexibility required).

Duration: Permanent

Location: Gloucester

Job Ref: 204196


What You’ll Be Doing

* Lead the development and integration of Business Continuity and Operational Resilience strategies, ensuring alignment with regulatory standards (e.g. ISO 22301, FCA/PRA, Solvency II) and organisational objectives.
* Conduct Business Impact Analyses (BIAs) and identify critical services and dependencies to inform continuity planning across all business units.
* Design, implement, and maintain Business Continuity and Disaster Recovery Plans, coordinating approvals and ensuring readiness through regular testing and simulations.
* Actively manage crisis response and incident coordination, serving as a key member of the Crisis Management Team and collaborating with internal teams and third-party vendors.
* Provide leadership, training, and subject matter expertise, influencing stakeholders at all levels and embedding resilience practices throughout the organisation.


What You’ll Need To Have

* Proven experience in leading Business Continuity and Operational Resilience functions within general insurance or financial services.
* Strong knowledge and understanding of BCM practices and ISO 22301 or similar standards.
* Excellent crisis management and communication skills, with proven experience of leading Incident Response teams during disruption events.
* Experience working with colleagues at all levels, including Senior Management, to influence and lead change.
* Strong analytical and project management capabilities.
* Strong knowledge of UK regulatory requirements (FCA, PRA, Solvency II).
* Experience working with third-party risk and supply chain resilience.


What Makes You Stand Out

* A self-starter, able to work independently to drive forward existing processes and opportunities for development.
* Degree in Risk Management, Business, IT, or related field.
* Professional certifications such as CBCI, MBCI, ISO 22301 Lead Implementer or Auditor.
* Professional qualifications relevant to financial services (e.g. CII, ACII).
* Project management certifications (e.g. PRINCE2, PMP).


What We Offer

* A competitive salary – let's discuss it.
* Hybrid working.
* Group Personal Pension - up to 12% employer contribution.
* Generous annual bonus scheme between 7% and 24%.
* 28 days annual leave plus bank holidays, and a holiday buy and sell scheme.
* Health and wellbeing benefits, including private healthcare, income protection and life assurance.
* £200 annual personal grant to a charity of your choice.
* One volunteering day per year encouraged.
* Employee Assistance Programme.
* Full study support to gain professional qualifications.
* Access to virtual GP.
* Enhanced maternity and paternity pay.


Hear from the Hiring Manager

"At Benefact Group, business continuity and resilience are at the heart of how we protect our customers and support our people. We’re looking for someone who can bring both expertise and fresh thinking to strengthen our framework. This role offers a fantastic opportunity to make a real impact – ensuring that no matter what challenges we face, we continue to deliver the service and security our customers rely on."


About Us

Benefact Group is a unique international financial services group made up of over 30 businesses. We are owned by a charity and have been the UK’s third largest corporate donor over a decade, having given away £250 million since 2014. We believe in attracting, empowering, growing and rewarding talented people and building an inclusive, values-driven culture. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Business Development and Sales
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