Business Analyst (Contract) – Microsoft Business Central / D365 Migration
Nottingham (2 days per week onsite)
Initial 6-month contract (likely to extend)
We’re working with a leading IT managed services business undertaking a major transformation programme, migrating from a legacy ERP to Microsoft Dynamics 365 Business Central integrated with Dynamics 365 Sales (CRM). We’re looking for an experienced Business Analyst contractor to support this programme end-to-end.
Responsibilities
Lead requirements gathering, stakeholder workshops, and process mapping (As-Is / To-Be)
Support delivery across the full lifecycle: discovery, design, UAT, and cutover
Design and optimise end-to-end quote-to-cash processes (CRM → ERP)
Define and align product, pricing, customer, and order data models across CRM and ERP
Work closely with delivery teams and SI partners to shape Business Central-aligned solutions
Support data migration, UAT planning/execution, and business readiness activities
Drive process standardisation aligned to Business Central best practice
Engage with stakeholders across Sales, Finance, Service Delivery, and Technology, challenging legacy processes and driving adoption
Proven experience as an IT Business Analyst delivering ERP transformation programmes
Hands-on experience implementing Microsoft Dynamics 365 Business Central (essential)
Demonstrable experience delivering end-to-end Business Central implementations (requirements through to go-live)
Strong experience with Dynamics 365 Sales (CRM), including:
* Quoting
* Experience designing and optimising quote-to-cash processes across CRM and ERP
Strong understanding of core Business Central modules:
* Finance
* Service / Subscriptions / Projects
Experience supporting data migration, UAT, and cross-system testing
Strong stakeholder engagement skills, with the ability to challenge and influence across business and technology teams
Experience configuring or implementing CPQ (Configure, Price, Quote) functionality within CRM
Experience defining and developing data models to support CRM–ERP integrations
Background working in complex, service-led environments (products, managed services, lifecycle services)
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