Garden Centre Manager
Kelso, Scotland
Competitive Salary + Excellent Benefits
Are you an inspiring retail leader who thrives in a hands-on environment?
Do you have a passion for horticulture, high standards, and creating memorable customer experiences?
This is a fantastic opportunity for an experienced retail or garden centre manager to take the next step in their career with a well-respected, people-first business. We're seeking a dynamic Garden Centre Manager to lead, motivate, and develop the team - someone who leads from the front and brings energy, ideas, and a "can-do" approach every day.
What You'll Be Doing
As Garden Centre Manager, you'll take full responsibility for all operational aspects of the store, ensuring it runs smoothly and successfully. You will:
1. Lead by example with a hands-on approach to day-to-day retail operations
2. Motivate and support the wider store team, including Assistant Managers and supervisors
3. Champion an exceptional customer experience at every touchpoint
4. Drive commercial performance and exceed sales targets
5. Maintain strong standards of merchandising and product availability
6. Manage budgets, staffing levels, cash handling, and administrative duties
7. Take a proactive approach to problem-solving and decision-making
8. Ensure full compliance with Health & Safety legislation
9. Promote a positive, inclusive, and engaging workplace culture
10. Keep all areas - front and back of house - clean, tidy, and well-organised
11. Contribute fresh ideas to help grow the business further
About You
We're looking for someone who is:
12. A natural leader with previous experience in a management role, ideally in retail or garden centre operations
13. Passionate about delivering high standards and outstanding customer service
14. Professional and composed when handling challenges
15. Confident in coaching and developing a team
16. Commercially aware with a keen eye for detail and product presentation
17. Enthusiastic, driven, and full of initiative
18. Comfortable with the practical side of the job - this is a role for someone who enjoys being active and involved
What's In It for You
19. A competitive salary
20. Daytime-only hours - enjoy a great work/life balance
21. Enhanced holiday entitlement
22. Ongoing training and development
23. Staff discount and incentive schemes
24. Friendly and supportive team culture
Our client is a people-focused and values-driven business, passionate about both their products and their people. If you're ready to grow your career in a role where no two days are the same, we'd love to hear from you.