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Retail transformation programme manager

Deeside
Permanent
Programme manager
Posted: 3h ago
Offer description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Retail Transformation Programme Manager to join our growing business on a permanent basis. Role purpose To lead the development and delivery of the Retail Transformation plan across Iceland and Food Warehouse. The role is responsible for driving sustainable change that saves cost, simplifies processes for colleagues, improves customer experience and delivers improved sales performance in stores. Key accountabilities Build, own and manage the end-to-end Retail Transformation roadmap. Identify opportunities to simplify ways of working, remove waste and improve efficiency in store operations. Lead proof of concepts, pilots and national rollouts to ensure change is retail-ready and executable. Spend regular time in stores to test ideas, validate solutions and gather colleague feedback. Lead and develop a small transformation team, setting clear direction, pace and accountability. Work cross-functionally with IT, Trading, Supply Chain, Finance, Property and Loss Prevention to deliver change. Ensure each initiative has clear success measures and delivers measurable cost, sales or service benefits. Provide clear, honest progress updates to senior stakeholders and manage risks and dependencies effectively. What success looks like A clear, prioritised retail transformation plan aligned to business priorities. Tangible cost savings and productivity improvements delivered to stores. Simpler processes that are understood and embraced by store teams. Improved customer experience and stronger retail performance. Change delivered well first time, with minimal disruption to stores. Alongside this we can offer you: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Free onsite parking Company car Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Long service awards

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