Sue Ross Recruitment are working on behalf of our client, a highly respected manufacturing specialist, to recruit a Sales Administrator within the production team on a potential temp to perm basis. This is an exciting opportunity to join a well established industry leader with over 95 years of experience within the sector. The successful candidate will report to the production manager but work closely with the customer services team and extensive customer base to manage expectations and prioritise jobs accordingly. Key Responsibilities for the Sales Administrator: * Receive and deal with customer queries via email/telephone * Coordinate with colleagues to obtain queries * Respond to customers * Prepare and ensure jobs are prioritised with customer needs and expecations * Manage customer expectations for late and behind schedule jobs Candidate Requirements for the Sales Administrator: * Previous experience of working in a manufacturing environment * Strong IT skills – Microsoft and ERP systems * Good telephone manner * Good communicator This is an outstanding organisation to work with one of the Uks leading manufactuers and the successful candidate will enjoy being part of a dynamic and forward thinking team culture Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment