Temporary Administrator:
The Temporary Administrator acts as a key liaison between clients, creditors, and internal teams, ensuring timely and accurate resolution of tasks and queries via various communication channels. The role is based in a high-volume, process-driven environment requiring excellent attention to detail, communication skills, and system navigation.
Job Details:
* Location: Leeds City Centre
* Day Pay Rate: £13 per hour
* Job Type: Temporary
Duties and Responsibilities:
* Admin focused role
* Investigate discrepancies in client data or task flow.
* Take appropriate action or escalate to the correct team.
* Accurately update CRM and internal systems (Including Excel) with client and creditor data and information. Handling of Bank statements and other sensitive financial information.
* Collecting data from clients in relation to their debt, to create an income and expenditure report to create a budget.
* Offer guidance and support to individuals struggling with debt, helping them understand their options and navigate the debt management process.
* Show empathy, compassion and resilience with clients.
* Maintain accurate records of all communications, payments, and other relevant information related to the debt management plan.
* Ensure that all actions are compliant with relevant regulations and guidelines.
Candidate Requirements:
* Prior experience in a high-volume, client-facing environment (essential)
* Previous work in a regulated or compliance-focused setting (desirable).
* Familiarity with Microsoft Office applications, including Word, Excel, Outlook, and Teams (essential).
* Experience navigating multiple systems simultaneously (essential).
* Strong written and verbal communication.
* Attention to detail and accuracy.
* Able to work under pressure and manage strict deadlines.
* Problem-solving and initiative when facing unexpected issues.
* Ability to work independently and collaboratively.
* Professional, empathetic, and client-focused manner.
* Able to prioritise and adapt to changing workload demands.
About TRCGroup:
We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff!A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.