Perpetuate Exceptional Customer Experiences
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We are seeking a talented individual to fill the role of Customer Team Member, where you will play a pivotal part in delivering exceptional customer experiences. As a key member of our team, your friendly and approachable demeanor will ensure that customers feel valued and cared for throughout their shopping journey.
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This is an exciting opportunity to join a dynamic team where you will be responsible for:
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* Providing outstanding customer service, responding to queries and championing Co-op products and Membership.
* Working collaboratively with colleagues to solve problems and create a seamless shopping experience.
* Ensuring the store is safe and legal, maintaining high standards of quality and attention to detail.
* Supporting the introduction of new products and services, embracing change and sharing knowledge with colleagues.
* Building strong relationships with local communities through various activities and events.
If you have a genuine care for the needs of others, excellent people skills, and a positive approach to change and problem-solving, we encourage you to apply.
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Benefits and Perks
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* A competitive salary and benefits package.
* 30% discount on all Co-op products in-store plus 10% discounts on other brands.
* A pension scheme with up to 10% employer contributions.
* Access to virtual healthcare services for you and your family.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for your personal development and career progression.
Why Choose Us?
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We value diversity and inclusivity, creating a welcoming environment where everyone can thrive. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.
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We are committed to making reasonable adjustments to our recruitment process to ensure equal opportunities for all candidates.
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