The Billing & Revenue Manager is responsible for leading the efficient and effective operation of the overall Sales Order set up and billing process, alongside accurate revenue recognition and timely distribution of invoices to customers. As the process expert for the Order-to-Billing processes, this role drives collaboration with cross-functional teams to ensure efficient and consistent adherence to internal guidelines and external regulations. Responsible for the hiring, professional development, training and ongoing performance management of Shared Service Billing team (onsite and remote).
This position requires a results-oriented leader who combines strategic thinking with operational oversight to optimize billing and revenue recognition across a multinational, SAP-driven environment.
Responsibilities:
Ensure compliance with internal financial controls, corporate policies, and regulatory requirements
Partner with Finance and Operations to ensure alignment across the Order-to-Cash (O2C) lifecycle
Lead and manage a Shared Service Billing and Revenue team with tactical and strategic supervision
Drive continuous improvement to the billing process across multiple Divisions & Legal entities
Provide on-going mentoring, coaching and professional development for team
Oversee end-to-end sales order processing from setup to invoicing
Ensure customer records are set-up in an accurate and timely manner (Including documentation of signed contracts, quotes, purchase orders and costing details)
Ensure that all customer inquiries are responded to in a timely manner
Responsible for revenue recognition reporting, Liaising with Project Coordinators and Operations Managers to maintain accurate project budgets
Manage internal and external audit processes as it relates to the billing processes
Ensure readiness and training across the team for SAP S/4HANA upgrades
Assist in special projects as required
Support M&A integration activities as applicable
Education and Experience:
Bachelor’s degree in Accounting, Finance, or Business Administration (MBA or CPA/CMA preferred)
5+ years of experience in managing a Billing and revenue team
Experience working in a multi-national corporate environment with a focus on US and global finance operations
Proven track record in ERP implementations (preferably SAP S/4HANA)
Specific Skills, Knowledge, and Abilities:
Technical & Financial Expertise
Strong knowledge of GAAP & IFRS standards related to Revenue Recognition
Proficiency in ERP systems (SAP a must) and BI tools for financial analysis
Advanced Excel skills
Leadership & Communication
Excellent leadership, team management, and coaching abilities
Strong problem-solving mindset with a hands-on approach to execution
Strategic & Analytical Thinking
Ability to identify trends, drive data-driven process optimization initiatives
Experience in working in a fast-paced, international business environment
Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones:
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Created on 29/06/2025 by TN United Kingdom
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