Facilities Engineering / Technical Manager – Client Direct / In‑house – Data Centre – Slough – £60,000 per annum
Are you looking for a role Client side / In‑house? Are you looking to come off Shift? Are you looking for a role in Slough and have Data Centre experience?
Fantastic opportunity to work as part of the In‑house maintenance team for an established Data Centre provider. CBW are currently recruiting for a Facilities Engineering / Technical Manager to be based on a critical data centre in Slough. The successful candidate will be electrically qualified with a proven track record in critical environments (ideally a Data Centre).
Hours of work
Monday to Friday – 08:00am to 17:00pm. Flexible approach to working hours (out of hours work).
Key duties & responsibilities
* Manage day‑to‑day operation including repair and maintenance, security, change control process, procurement, accounting & budgeting related issues.
* Manage subcontractors and provide a 12‑month planner of contractor site visits / PPMs.
* Manage/execute Data Centre’s expansion, modification, maintenance or new customer move‑in projects.
* Prepare maintenance contract & tender documents.
* Supervise and liaise with external vendors in respect of regular communications and ad‑hoc work and respond to issues that arise.
* Manage specifications, problems, issues, performance, and administration.
* Prepare management reports, PowerPoint presentations, SOP/EOP, critical activity planning such as Power down & Pull‑the‑Plug test, Emergency / Disaster Recovery plans / Business Continuity Plans, Data Centre customers’ reports.
* Act as incident manager to manage all incidents and prepare incident reports.
* Engage with internal stakeholders to gain feedback on customers’ enquiries.
* Intervene, analyse, manage and resolve business conflicts between the company and the vendors / suppliers.
* Implement safety system procedures and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.
* Deliver superior customer service to clients through all facility functions.
* Inspect all areas routinely to ensure performance measures are being maintained and proactively report problems of facilities.
* Track and update on the financial budget.
* Liaise with MEP, IDC, Security and Office Manager and produce data centre operation report on a weekly basis.
* Responsible for Data Centre Facility Management operations.
* Establish engineering and operation procedures and roll out for site staff.
* Ensure compliance with all local statutory regulations.
* Manage all vendors to carry out maintenance for all installations during weekends and review maintenance reports.
* Provide solutions for technical issues.
* Participate in Disaster Recovery Plan per the Client’s requirement.
* Manage and monitor the Data Centre Infrastructure Management System and all sub systems including but not limited to BMS, PMS, and SMS. Update technical drawing regularly / inventory list / asset list.
* Audit FM shift handover/performance/work/ procedure monthly and CMI own the right to audit internally.
Requirements
* City & Guilds Level 2 & 3 and AM2 or equivalent.
* City & Guilds 18th Edition IEE Regulations.
* Proven track record of handling Uptime Certification is a must.
* HV & LV Authorised Person (Highly desirable / Not essential).
* Experience in facilities operation in Data Centre, Telecommunications industry.
* Ability to coordinate with utility company and deal with high voltage.
* Knowledge of critical facilities including Chiller, CRAC, UPS, STS.
* Strong leadership, people, and communication skills.
* Strong PC literacy and proven ability to manage daily activities using various systems including MS Excel and PowerPoint.
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