We are an award-winning and accredited education services business with 30 years of experience, located in Huntingdon, Cambridgeshire. Our commitment to education is unwavering, and our team of skilled professionals supports over 1,600 schools nationwide.
Technology is key to our operations — but people are at the heart of everything we do. Our culture is built on passion, motivation, and the belief that every team member should have the opportunity to flourish. We invest in confidence-building, progression, and personal development to empower our people to reach their full potential.
About the Role
We are looking for a confident and detail-focused individual with strong experience handling HMRC and payroll-related queries, ideally within the education sector. This is a hands-on role that involves reviewing payroll records, investigating issues, and working collaboratively with customers, internal teams, and HMRC to ensure accuracy, compliance, and smooth resolution of queries.
Key Responsibilities Liaise directly with HMRC regarding payroll submissions, queries, investigations, and audits.
Review payroll and tax records to identify and resolve discrepancies proactively.
Investigate HMRC or payroll-related issues, particularly those relating to education sector payrolls.
Communicate with customers to gather required information, explain issues clearly, and provide regular updates.
Work closely with internal payroll teams to ensure accurate records and timely submissions.
Keep up to date with HMRC legislation and compliance requirements, ensuring best practice is followed.
Recommend process improvements to strengthen the efficiency and accuracy of payroll and tax operations.
About You Experience in payroll, tax compliance, or audit (education payroll experience is highly advantageous).
Strong working knowledge of HMRC processes, PAYE, and related legislation.
Excellent communication skills — confident engaging with both customers and HMRC.
Strong attention to detail and an investigative, analytical mindset.
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