Job Description The successful candidate will be excited to work at the intersection of people, business process and purpose. You will be ready to help a growing organisation to mature its internal foundations, bring clarity and structure to evolving operations, supporting cross team collaboration to achieve Proforest’s purpose. This role will support Operations Director to oversee the operations functions for the European region, including HR operations, business process, legal compliance, office and facilities management. You will be responsible for designing, implementing and maintaining policies, procedures and guidance to meet organisation goals. You will focus on the operations of the European region but also have the opportunity to work as a member of global HR or operations working groups to align on global policies and collaborate on global initiatives. Key responsibilities include: HR Coordinate the development and maintenance of clear HR policies, procedures and systems, ensuring they are up to date and fit for purpose; Support line managers in understanding and applying HR policies consistently Improve and embed professional development tools and processes (e.g. annual review, progression frameworks), working closely with the training lead and senior management team Co-ordinate talent review processes and input to compensation committee, ensuring clarity and transparency in reward systems Manage staff engagement survey process, analyse and communicate results Support employee relationship, engagement and talent planning in partnership with the HR business partner Provide oversight of the HR work plan, budget and activities Business process Lead the initiatives to streamline workflows across functions and support change management across teams Legal compliance and governance Manage institutional contracts and governance documentation in line with statutory requirements and internal policies. Support the development of institutional policies that strengthen governance and ensure accountability across the organisation Office and facilities management Oversee office and facilities coordination and provide line management to the Office Manager