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Delivery & governance manager (ai, automation & digital skills)

Birmingham (West Midlands)
Governance manager
Posted: 9h ago
Offer description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK Our Tax Technology team is dynamic, fast-paced and mission driven. The role of the Delivery & Governance Manager (AI, Automation & Digital Skills) is an internal national Tax business-facing, high-visibility role where you will ensure the teams priorities are translated into clear, coordinated, and well-executed delivery across multiple workstreams. You will provide end-to-end delivery visibility, ensuring progress, risks, dependencies, and blockers are actively managed and resolved. Working closely with delivery owners and stakeholders, you will help maintain momentum, resolve issues, and ensure delivery is predictable and transparent. This is a hands-on delivery role in a small, fast-moving team, combining delivery management, coordination, and active problem-solving. You will also support Agile delivery practices where relevant. You will make an impact by: Turning strategic priorities into clear, trackable, and well-executed delivery plans Maintaining real-time visibility of progress, risks, dependencies, and blockers Actively removing delivery impediments and maintain momentum across workstreams Ensuring delivery accountability sits with owners while enabling them through strong coordination and support Providing high-quality insight that enables effective prioritisation and decision-making at Director level What we are looking for: Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate: Experience in delivery, project, or programme management within technology, digital, or digital transformation environments within professional services Experience operating across multiple teams or workstreams in complex delivery environments Strong ability to bring structure, clarity, and execution discipline to fast-moving portfolios Confidence engaging with senior stakeholders and technical teams, with the ability to challenge constructively when needed Strong understanding of RAID management, dependency tracking, and delivery governance Experience in multi-team or portfolio-level delivery environments Strong communication and reporting skills with excellent attention to detail Experience using tools such as Jira, Monday.com, or Confluence Experience supporting Agile delivery teams or acting in a Scrum Master / Agile facilitator capacity What Would Make You Stand Out Experience delivering AI, automation, or digital transformation work Background in professional services or complex advisory environments Experience improving delivery flow, transparency, or governance in multi-team environments Strong practical knowledge of Agile frameworks (PSM/CSM preferred) Experience working in environments where delivery execution and prioritisation are clearly separated Ability to act as a connector across teams, removing friction and enabling delivery flow What we can offer you: We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working 27 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300 courses on demand developed by our inhouse Talent Development team. LI-DM1 Diversity and Inclusion at RSM At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

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