Care Home Receptionist – Redbridge, LondonLocation: Chestnut Manor Care Home, 63 Cambridge Park, London, E11 2PRSalary: £12.21 per hourHours: 22.5 hours per weekShifts: 8.30am to 4.30pm, three shifts over seven including alternate weekends / Shift pattern to be discussed at interviewJob Type: PermanentCome and make a difference with the team at Westgate Healthcare CareWithUsAtWestgateWe are looking for a compassionate and caring Receptionists to join our family at Chestnut Manor Care Home. As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from youWhy work at Westgate Equal pay for young workers who are paid the same as staff aged 25Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card employee discount schemeAccess to other discount schemes; Byond Prepayment Card employee cashback card, Extras Discounts employee discount scheme and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referralInternal and external employee recognition schemes e.g. Employee of the Month and Long Service and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development About the role: Provide a warm and professional welcome to residents, families and visitorsManage incoming calls and direct them appropriatelyHandle inquiries and provide accurate information about the care home’s servicesSchedule and coordinate appointments, tours and meetingsMaintain a clean, organised and welcoming reception areaAssist with administrative tasks such as mail sorting and data entryLiaise with staff across all departments to ensure smooth daily operations of the homeRespond promptly and effectively to emergencies or unusual situations About you: Previous experience in a receptionist or front-of-house role, ideally in a luxury care home settingOutstanding interpersonal and communication skillsA polished and professional demeanourStrong organisational skills with the ability to multitask effectivelyProficiency in Microsoft Office and other relevant softwareA proactive and problem-solving approachEmpathy and understanding when engaging with elderly residents and their families We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB