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Cloud Services Engineer (Previous Relevant Experience is Required), Ipswich
Client:
Telent
Location:
Ipswich, UK
Job Category:
Other
EU work permit required: Yes
Job Views: 3
Posted: 14.05.2025
Expiry Date: 28.06.2025
Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth through challenging projects.
The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure high customer satisfaction.
Our teams at Telent are dedicated to bringing digital solutions to infrastructure and communities across the country. Join us to innovate and develop networks that impact millions, helping to keep the nation's infrastructure connected and secure 24/7.
What you’ll do:
* Train staff and customers on products and solutions.
* Support professional services and sales opportunities.
* Monitor incident reports and report on accounts.
* Highlight trends, security threats, and technical bulletins.
* Manage documentation related to customer platforms and Telent Cloud Services.
* Follow internal and external processes for tasks and reporting.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create and review technical documentation and Statements of Work.
* Assist in pre-staging equipment for customer sites.
* Participate in customer meetings and reviews.
* Ensure accurate and timely timesheet submissions.
* Maintain relevant certifications and training.
* Complete overtime and expenses accurately.
* Adhere to GDPR and security policies.
Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. You should have a strong work ethic, a can-do attitude, and experience in a support environment, with on-premise Cloud Services experience being desirable.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Networking Concepts knowledge
* Microsoft SQL Server 2016 or above
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016 and above
* VMware vCloud Director knowledge
* Leadership qualities and excellent communication skills
* Problem-solving passion and ability to work independently or in a team
What we offer:
At Telent, you'll have opportunities to develop across sectors and technologies, with a supportive and inclusive culture that values diversity.
* 26 days annual leave plus optional buy/sell days
* Company matched pension
* Family-friendly policies
* Health and wellbeing support
* Discounts through Telent Rewards
* Ongoing development and support
Our values:
* Be Inclusive
* Take Responsibility
* Be Customer-focused
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