Job Title: Community Manager
Level: 3A
Salary: £35,000 – 38,000 per annum
Location: Red House Museum and Gardens, Christchurch and Rockbourne Roman Villa, Fordingbridge
Hours: 37 hours per week including regular weekends
Type of contract: Permanent
Do you have the skills to help connect people with two distinctive heritage sites at the heart of their communities?
As Community Manager, you’ll play a key role in supporting Red House Museum & Garden as a community-focused museum and green space, and Rockbourne Roman Villa as a high-quality visitor attraction. You’ll help plan and oversee the day-to-day operation of both sites, ensuring they are safe, welcoming and financially sustainable, while supporting the delivery of engaging community programmes and visitor experiences. Working closely with colleagues, volunteers, Friends groups and partners, you’ll help grow visitor and community engagement, support commercial performance, and ensure activity is delivered to a consistently high standard. You’ll also take an active role in stakeholder management, including writing and presenting quarterly reports linked to local authority funding.
Plan and oversee day-to-day operation of both sites, ensuring safety, welcoming environment and financial sustainability.
Deliver engaging community programmes and visitor experiences.
Grow visitor and community engagement, support commercial performance.
Ensure activity delivered to a consistently high standard.
Stakeholder management, including writing and presenting quarterly reports linked to local authority funding.
Experience of managing a public-facing venue or service, with a strong focus on delivering positive visitor experiences and well-organised operations.
Experience working with communities, supporting programmes and events, and building effective relationships with volunteers, Friends groups, partners and stakeholders.
Commercially aware, comfortable managing budgets, contributing to income generation, and planning activity across one or more sites.
Organised and supportive leader, able to plan ahead, manage operations effectively, work collaboratively across teams, and use insight to inform improvements.
Understanding of how cultural and heritage activity can create positive community impact is important, and experience in museums, heritage, tourism or a similar environment would be an advantage.
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We promote equity, inclusion and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work and we encourage and support the physical and mental health and wellbeing of all our staff.
We are inclusive, valuing, and respectful of diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve. Therefore, we are committed to implementing reasonable adjustments for candidates with disabilities in our recruitment process and in employment.