Rough Sleeping Outreach and Assessment Worker £34,127 per annum Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs) Full-time, 37.5 hours per week on a rota Be part of something that changes lives. Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services. What you’ll do - Carry out late-night street outreach and daytime reception shifts as part of a rota. - Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation. - Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies. - Work closely with partner agencies to connect clients to health, housing, and other specialist services. - Keep accurate case notes and share information securely using CHAIN and InForm systems. About you You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring. Why join SPEAR You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include: - Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service. - Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice. - Health support – Occupational health service and free annual eye test (with contribution towards glasses if required). - Cycle to Work – Save on a new bike and accessories through salary sacrifice. - Season ticket loan – Interest-free loan for annual travel passes. - Moving house day – Extra day’s leave when you move home. - Financial security – Life assurance (4× salary) and interest-free emergency staff loan. - Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options. - Career development – Ongoing training, learning, and progression opportunities. - Blue Light Card – Discounts across a wide range of shops, restaurants, and services.