The Vacancy
Job Purpose:
To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.
Key Accountabilities:
1. Undertake maintenance and repairs in accordance with KPIs set by the customer, including response, repair, first fix, and closure.
2. Ensure all planned, reactive, and statutory works designated to a CCTV engineer are carried out in accordance with contractual obligations as set out in the CityFM Bookcase.
3. Complete PPM works within agreed timescales and ensure all paperwork is completed accurately and according to procedures and standards.
4. Respond promptly to service call requests from the Helpdesk during normal hours and when on call. Out of hours responses will be referred to the specialist in the first instance.
5. Order parts as required, ensure prompt fitment upon delivery, and chase outstanding parts not delivered within 5 days.
6. Fully complete all required paperwork to measure service performance and undertake surveys as requested.
7. Meet and communicate regularly with the Duty Manager during store visits to advise on repair and maintenance issues affecting store operations.
8. Ensure all tools and equipment necessary for maintenance and repairs are available and in good condition.
9. Carry out Fire PPM visits to BS5839 standards.
10. Ensure Fire alarm systems comply with BS 5839 and report defects as necessary.
11. Be aware of applicable regulations and codes of practice.
12. Notify the helpdesk of procedural task conditions upon completion of works.
13. Carry out surveys and complete reports as required by supervisors or technical specialists.
Knowledge, Skills, and Abilities:
1. Electrical Competency Qualification (NVQ/City & Guilds)
2. CCTV IP/analogue systems
3. Fire alarm systems
4. PC literacy
The Company
At City Building Engineering Services, we believe in a collaborative approach to doing business. We work closely with our clients to find and deliver cost-effective and efficient solutions tailored to their needs.
Our dedicated teams are passionate about their work, which has helped us grow our client base while maintaining a high rate of repeat business.
With six regional offices, we operate nationally, offering comprehensive in-house resources for all aspects of construction and engineering projects—from procurement and design to project management, installation, and maintenance.
We are committed to innovation, especially in energy-saving initiatives, and are a subsidiary of the City Facilities Management Group.
About City
Our Benefits
* Pension Scheme
* Retail Discounts
* Cycle to Work Scheme
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