Reservationist £26,984.10 plus tronc role at Michael Caines Collection
Location: Lympstone Manor 5* Luxury between Exeter and Exmouth
Salary: £26,984.10 plus tronc · Hours: Full time
Role: Reservationist
Relationships: Reservations team, Front of House team, Sales & Events team
Overview
We are looking for a Reservationist to join our team. The ideal candidate will need good communication skills and the ability to work as part of a team. You will be expected to provide your HOD with all the support they need and have a positive and flexible attitude towards your working environment.
What You’ll Be Doing
* Interact with customers in a professional, friendly and confident manner
* To handle guest reservations & bookings to the correct standard
* Build rapport with guests in order to maximise sales opportunities and generate future business
* To communicate and share knowledge with other hotel departments, on a regular basis
* Working closely with the Front office team to ensure a smooth, effective and courteous service at all times
Who We’re Looking For
* Previous experience in 5 star luxury hotels essential
* Good organisational skills and time management
* Attention to detail
* Teamwork, flexibility and interpersonal skills
* Ability to focus in a busy environment
Discover the Rewards
* Competitive pay package
* Generous monthly service charge addition
* 28 days holiday per year
* Staff company benefits and discounts
* Free staff meals
* 25% discount in the restaurant on Food and Beverage
* Staff Bed and Breakfast Rate
* Special Staff Relais Châteaux Rate
* Guest experiences
* Introduce a friend bonus
* Staff Party
FAQ
* You will be sent an email confirming we have received your application. Within 7 days, we will contact you confirming whether your application has been shortlisted.
* Can I get to Lympstone Manor via public transport?
* You can take the coastal train from Exeter St. Davids or Exeter Central train stations, take the Exmouth train and exit at Lympstone village. It is a 15 minute walk to Lympstone Manor from the train station.
* Do I need the right to work in the UK?
* In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
* Do you provide employee accommodation?
* Yes we can offer accommodation
* How long after my interview will it take to know the outcome?
* You will be notified within the week if you have been successful
* What will the working hours be?
* Working hours will vary depending on the role and department. They are detailed within each individual job vacancy.
* What are your company values?
* Passion, Integrity, Authenticity, Quality, Respect, Consistency
Additional information: The Michael Caines Collection offers opportunities for talented, committed and passionate people who are looking to progress a career within hospitality. We champion personality, reward excellence and develop dreams. If you're ready to become part of something bigger, we want to hear from you.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Hospitality
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