LEAD HOUSEKEEPER
The Outward Bound Trust – Ullswater and Howtown Centres, near Penrith
Help Us Shine Come and join our friendly hospitality team as a Lead Housekeeper and be part of something special.
Salary: £26,539. £13.61 per hour, plus great benefits. Real Living Wage Employer.
37.5 hours per week. Permanent position. Live-out.
We are on the lookout for a super-organised, hands-on Lead Housekeeper to join our team and help keep our centres sparking clean and welcoming.
You'll be the go-to person for all things housekeeping and lead a small team to keep our outdoor learning centres clean, comfortable and adventure ready. This hands-on role includes managing supplies, overseeing laundry, and ensuring a warm, welcoming stay for every guest.
You'll be friendly, dependable, with a keen eye for detail and a can-do attitude. Previous experience in housekeeping leadership is a plus, but full training will be provided. Flexibility, professionalism, and a passion for creating a welcoming environment are key.
What you'll be doing:
* Leading, training, and inspiring our fab housekeeping team, including conducting appraisals
* Supporting rota planning and deep cleaning schedules
* Managing housekeeping stock, including ordering and laundry coordination
* Ensuring compliance with COSHH, Health & Safety, and service standards
* Deputising for the Head of Hospitality as needed
* Reporting maintenance issues to Facilities - no leaky taps on your watch
* Delivering excellent customer care
* Pitching in across hospitality when needed – we're all team players here
Hours of Work: 08.00 – 16.00, mainly Monday – Friday, with occasional weekend working.
Closing date: 09.00, Monday, 13 October 2025.
To find out more, including how to apply and to see the Job Description please visit:
This role requires a disclosure check, administered by Outward Bound.
We'll review applications as they come in and may interview before the closing date. Early applications are encouraged, as the role may close once suitable candidates are found.
PS... We know that confidence can hold us back from applying, but here's a secret: there's no such thing as a perfect candidate. If this role excites you, no matter your background or identity, please satisfaction.
Job Types: Full-time, Permanent
Pay: £26,539.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick pay
Application question(s):
* Do you have a Right to Work in the UK?
Work Location: In person