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Job Role
The role involves managing Personal Lines Insurances such as Motor and Household products for our valued customers. Responsibilities include engaging with clients, data entry, and accounts management.
Key Responsibilities
1. Providing excellent customer service via telephone.
2. Building rapport with customers.
3. Liaising with the director; working under supervision and using own initiative.
4. Coordinating with account holders.
5. Responding promptly to customer inquiries.
6. Maintaining regular communication with current and new customers, including warm lead calls.
7. Updating digital marketing platforms and website content.
Requirements
* GCSEs in Maths & English (preferred but not essential).
* Excellent communication skills and telephone manner.
* Professionalism and honesty in all aspects of the role.
* Ability to take initiative and seek ways to improve business performance.
* Proficient in computer skills.
* Adaptable and proactive work style.
* Highly organized with ability to multitask and meet deadlines.
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