Business Analyst required to play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients.
Your expertise will be instrumental in delivering successful projects across our global client base. As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with the clients' needs.
Your responsibilities will include:
* Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs
* Leading requirements gathering sessions, conducting interviews, and facilitating workshops to elicit and document business requirements
* Analysing and mapping business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness
* Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking
* Developing and maintaining strong relationships with client project team resources, third parties, and vendors
* Advise clients on controls relating to regulatory or legislative compliance, e.g. SOX; GDPR; PSD2 etc.
* Review and advise on security design and remediation projects
* Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients
* When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support for sales activities
* Writing and reviewing reports and other client-facing deliverables, to a high standard
* The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles, SoDs, etc.)
* Identity Governance and Administration (IGA)
* Identity Management (IDM)
* Ideally with good conceptual/practical knowledge of:
* Access Management (inc. Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication)
* Privileged Access Management (PAM)
* Consumer Identity (CIAM)
Required skills and experience:
* Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory.
* 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects
* Background in both delivering and working with major IAM vendors, as described above
* Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory.
* Detailed understanding of business processes and how they contribute to enterprise risks
* Ability to act as an SME to help our architects design IAM solutions to meet the client need
* Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.)
* Ability to work with a client, as part of a team to deliver an IAM solution across all aspects of the SDLC (Analyse, Design, Develop/Configure, Test, Deploy, Document)
* Understanding of regulatory frameworks, and their application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc.
* Ideally, an education in Business, IT, IT security or related field
Advantageous:
* Professional certifications such as CISSP, CISA, ITIL, etc.
* Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk
* Experience of working within a team to help develop a client IAM strategy
* Experience of working in professional services consulting, ideally experience with the ‘Big-4’ or similar
* Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology
* Implementation and project methodologies (e.g. PRINCE2/AGILE)