Housing Options Officer - Local Authority 📍 Based in the Midlands | 💼 30 hours per week | 📅 Initial 3-month contract 💰 £14.03 per hour |🔒 Enhanced DBS Required Are you passionate about making a real difference to people at risk of homelessness? A local authority in the Midlands is looking for a committed and knowledgeable Housing Options Officer to join its Housing Services team within the Place & Prosperity directorate. You'll play a vital frontline role in helping individuals and families facing housing challenges, ensuring the authority meets its legal duties under the Housing Act 1996, the Homelessness Reduction Act 2017, and related legislation. 🔑 Key Responsibilities: Provide advice and support to those in housing need, ensuring a high standard of service in line with statutory requirements. Carry out robust investigations and make consistent decisions within statutory timeframes. Work closely with internal teams and external partners to secure suitable housing solutions, including arranging temporary accommodation. Support and manage temporary accommodation, including liaison on housing benefits and rent payments. Build partnerships with housing providers, private landlords, statutory agencies and voluntary organisations to improve outcomes for clients. Maintain accurate casework records, provide statistics and support new service initiatives. Offer pr...