Reports to – Operations Manager Department – Operations
Location – London HQ
Salary - Circa £40k-45k + Benefits + Bonus
ABOUT THE BRAND
Founded in 2011 by Rannesh Jansari and Ria Pattni, Fushi is an award-winning, Ayurveda-inspired health and beauty brand on a mission to enhance women’s wellbeing – and their families – by creating ethically-made health and beauty solutions that positively impact lives. All our products are handmade in our London workshop and rooted in authenticity, sustainability, and Ayurvedic wisdom.
Fushi is guided by its Vision/Traction Organiser (V/TO), and we are proud to live our core values – Integrity, Humility, Commitment and Kindness – while nurturing a people-first culture driven by Authenticity, Ownership, an Agile Mindset, and Continuous Improvement.
POSITION OVERVIEW
As Production Manager, you will lead Fushi’s manufacturing operations – ensuring that all production runs smoothly, safely, and to the highest possible quality. You’ll manage a team of skilled production operatives, oversee workflow and scheduling, and maintain rigorous compliance with organic, GMP and quality certifications.
This is a key leadership role in the supply chain function – ensuring our fresh-pressed oils and herbal remedies are made consistently, efficiently and in alignment with both customer demand and company values. You’ll also play a crucial role in continuous improvement, team development, and delivering against operational Rocks.
KEY RESPONSIBILITIES
1. Production Planning & Execution
Lead and manage daily production activity across the London workshop.
Create and maintain production schedules that align with sales demand and stock planning.
Ensure batch manufacturing, filling, labelling, and packing are carried out efficiently and in line with specification.
Work cross-functionally with Procurement, Warehouse, and Demand Planning to ensure material and labour readiness.
2. Team Leadership & Development
Supervise and develop a team of production operatives – providing structure, clarity and ongoing coaching.
Plan and allocate daily team resource effectively, ensuring skillsets match operational needs.
Set clear performance expectations and monitor team output to maintain high standards of quality and productivity.
3. Health & Safety & Compliance
Ensure full compliance with health and safety policies and risk assessments at all times.
Conduct regular audits of procedures and equipment to maintain safety, hygiene, and legal compliance.
Maintain Fushi’s certifications – including Organic, GMP ISO 22716, and COSMOS standards – by embedding daily best practice.
4. Quality Control & Process Optimisation
Own the quality and consistency of finished products and ensure all outputs meet required specifications.
Monitor and report on production KPIs including yield, downtime, output rate and labour efficiency.
Identify opportunities to streamline workflows, reduce waste, and improve batch control or packaging processes.
5. Cross-Departmental Collaboration
Work closely with the Quality, Warehouse, and NPD teams to support product launches and stock accuracy.
Maintain smooth and timely communication across all departments involved in production and fulfilment.
Contribute to planning meetings and share data-driven insights to inform wider operational decision-making.
KEY SKILLS & ATTRIBUTES
~3–5 years’ experience in a production, operations, or manufacturing leadership role – ideally in FMCG, wellness or beauty.
~ Deep understanding of GMP, health and safety legislation, and regulated manufacturing environments.
~ Strong team leadership capabilities – with the ability to coach, inspire and coordinate multiple staff and shifts.
~ Excellent organisational skills, with the ability to manage changing priorities and production demands.
~ Analytical mindset – able to track performance data and implement practical improvements.
~ Resilient and calm under pressure – with strong communication and a collaborative spirit.
~ Passion for wellness, sustainability, and hands-on operations.
LIVING OUR VALUES IN THIS ROLE
Authenticity – Lead with transparency and integrity, ensuring your team operates in a safe, respectful, and values-aligned environment.
Ownership – Take accountability for production outputs, standards, and continuous development of your team.
Agile Mindset – Adjust schedules and priorities fluidly in response to operational needs or customer demand.
Continuous Improvement – Use feedback, data and insight to implement improvements in processes, people and outcomes.
WHAT SUCCESS LOOKS LIKE
Success in this role means running a safe, compliant, and efficient production environment that meets the needs of our customers and upholds Fushi’s quality promise. You will be a hands-on leader who enables your team to perform at their best, solves problems proactively, and helps scale the operational capacity of the business with every batch.
PERFORMANCE METRICS (KPIs)
Batch Completion Rate – % of batches completed on time and in full.
First-Time Pass Quality Rate – % of production runs that meet all specs without rework.
Production Efficiency – output per labour hour and yield vs. standard.
Labour Planning Accuracy – team resource planning vs. forecasted demand.
Audit and Certification Compliance – successful maintenance of Organic, GMP, and COSMOS standards.
At the heart of our philosophy lies the belief that it's all about mindset, great skills, the right attitude and a fantastic work ethic and unwavering dedication. If you resonate with our values, feel inspired by this opportunity, and bring passion and proficiency to your craft (even if you don't fit every criterion perfectly), we encourage you to take the leap and apply. Embrace the journey toward holistic well-being with us!
INSPIRING WELLNESS TOGETHER