KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
2. Working as part of a team to deliver, support and promote library and information services to all.
3. Assisting with library day-to-day routines.
4. Delivering a high standard of customer care.
5. Operate a wide range of computerised and manual systems including checking library databases and maintaining membership records.
6. Stock maintenance, including shelving, handling, processing, repairing and circulation of library stock.
7. Assisting with library events and promotions aimed at various ages including children, teenagers and adults. This will include delivering Bookbug, Lego and Technobot sessions.
8. Cash handling procedures.
9. Participating in staff training.
10. Helping customers make best use of resources including e-resources.
11. Undertaking any other duties as required to ensure efficient and effective service delivery across the library network.
12. Pursue continuous professional development and contribute to the continuous improvement of Fort William Library and High Life Highland as a whole.
13. Attend and undertake any training online or in person.
14. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
15. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the library team.
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