Job Description Credit Controller – Permanent– based in Milton Keynes, MK9 Job Purpose: Managing the company’s credit and collections process to ensure timely payments from customers, minimise bad debt and maintain healthy cashflow. This role involves monitoring accounts receivable, resolving payment disputes, and working closely with the commercial team and business leads to ensure compliance with credit policies. Main Duties and Responsibilities: Review and approve credit applications for both new and existing customers. Set up new customer accounts in the ERP system (NetSuite). Establish and regularly review credit limits based on financial risk analysis. Perform ongoing assessments of customer creditworthiness using third-party credit scoring tools and monitor credit insurance coverage. Actively manage and collect outstanding invoices to ensure timely payments. Monitor aged receivables and follow up on overdue accounts through calls, emails, and formal correspondence. Negotiate and implement payment arrangements with customers when necessary. Investigate and resolve billing issues and payment disputes in coordination with quantity surveyors and the commercial team. Collaborate with clients, contract managers, and quantity surveyors to resolve invoice-related queries. Generate regular reports on debt status, forecasted cash receipts, and collections performance. Escalate high-risk accounts to Regional Directors and recommend legal action where appropriate. Ensure adherence to company credit policies and industry regulations. Develop and maintain strong customer relationships to support efficient payment collection. Work closely with depot managers, as well as commercial and finance teams, to align on credit terms and billing processes. Provide management with updates on potential financial risks related to customer non-payment. Recommend enhancements to credit control procedures to improve efficiency. Apply best practices for debt recovery and risk reduction. Person Specification: Proficient in accounting systems (preferably NetSuite) and Microsoft Excel. Ability to manage high-pressure situations and meet tight deadlines. In-depth knowledge of construction contracts, including progress billing, applications for payment, and retention practices, is essential. Strong communication, negotiation, and problem-solving skills. Experience: Demonstrated experience as a Credit Controller, with essential experience in the construction industry. Solid understanding of credit risk management, accounting principles, and debt recovery processes. Hours of Work: Monday – Friday Work Location: In person Benefits: Start with 25 days of annual leave, plus bank holidays Pension scheme Employee Benefits Hub – offering retail discounts, rewards and perks on over 1,000 brands Employee Assistance Program – providing free 24/7, professional and confidential advice on any issue both personal and work related Free Wellbeing App – access to the latest in wellbeing support for example, virtual fitness programs, help to stop smoking etc. If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities. Disclaimer – Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.