Join our team as the Arts & Culture Manager and become one of the authors of our story. This individual will develop and execute a brand-defining program of authentic activities and experiences that create beloved traditions, drive local traffic, and showcase London’s vibrancy through social programming, culinary, and wellness initiatives. The role involves initiating, facilitating, and guiding creatively curated programming for hotel guests both onsite and off, including activities, classes, amenities, off-site adventures, product selection, partner appointments, and activation of our spaces. This position is key to establishing thematic stories that influence and enhance the guest experience at Cambridge House.
Responsibilities include:
1. Programming Execution: Implement seasonal, monthly, and weekly programming plans aligned with brand positioning. Manage planning, talent curation, collaboration across departments, and standard operating procedures for programs. Develop daily rituals that embody the resort’s spirit for guests and the community.
2. Weekly Programming Management: Oversee weekly programming, create project plans, manage timelines, coordinate with operational teams, and ensure calendar readiness for marketing and design teams 2-3 months in advance.
3. Signature Event Production: Manage unique events and partnerships, oversee vendors, drive setup, and evaluate event success.
4. Networking: Maintain relationships with community leaders, local partners, and vendors to enrich the hotel’s brand story with reliable activities and experiences.
5. Community Engagement: Foster relationships with alumni and local residents to ensure the hotel remains a beloved community destination.
6. Training: Manage experience resources, maintain communication with operational leaders, and champion training around activities and experiences.
7. Design Support: Curate design elements for programming, standardize presentation and execution, and activate holiday events for memorable guest experiences. Manage supplies and equipment for weekly programming.
8. Improvement: Use guest feedback and strategic insights to refine experiences, analyze program performance, and evolve offerings.
9. Confidentiality: Maintain confidentiality of resort information and reports.
Qualifications:
* Minimum 5+ years in creative event production, hospitality operations, project management, with a degree in Design, Marketing, PR, Operations, or Hospitality.
* Deep roots in London with the ability to bring interesting partners and a discerning eye for design and style.
* Extensive knowledge of the luxury market and catering to a luxury-minded audience.
* Entrepreneurial leadership, positive attitude, and sense of adventure.
* Strong multi-tasking and project coordination skills.
* Proven excellence in creative/event project management roles.
Additional Skills:
* Basic data analysis skills for evaluating pricing and performance.
* Strategic time management to prioritize impactful projects.
* Ability to develop and adapt programming ideas that reflect the property’s identity.
* Independent judgment and decision-making aligned with property goals.
* Professional representation and guest interaction skills.
* Team-oriented, self-motivated, adaptable, and innovative.
* Strong organizational, research, and sourcing skills.
* Willingness to take on new responsibilities as needed.
* Must be able to live and work in the UK without sponsorship.
Additional Information:
Auberge Resorts Collection offers unique luxury hotels, resorts, residences, and private clubs, each with a crafted approach to local culture and design. Our mission is to be the most inspiring collection of luxury properties and experiences worldwide, known for intimacy, style, soul, and personalization.
For more information, visit aubergeresorts.com. Connect with us on Instagram, TikTok, Facebook, Threads, and LinkedIn @AubergeResorts #AlwaysAuberge
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