Job Description
Customer Service Executive
* £23,000 - £28,000
* 28 days holiday
* Product Allowance
Is customer service your do or die?
If providing excellence in your dealings with customers is part of your DNA, we want to talk to you. You could be from almost any background – retail, hospitality, b2b – but your interest in ensuring great customer experiences will be what stands you apart.
You’ll be joining a friendly team in a business which is growing rapidly – sales have doubled in the last 12 months alone – so it’s a brilliant time to get involved and make an impact with a view to future opportunities as the company expands.
You’ll be a self-starter who’s not afraid to roll up their sleeves and make sure the job gets done. The business embodies its values of communication, compassion and confidence, you’ll be taken seriously and have a chance to influence how the business shapes it’s customer service offering.
This is a full time onsite role so if you’re not able to commit to this, it’s probably not the right opportunity for you.
You’ll be doing this:
1. Customer service & order processing – customer queries, escalations, data input.
2. Dispatch & ...