Join to apply for the User Research - Consultant role at Opencast | B Corp
We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.
The role
UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities. You’ll conduct research which supports the development of a user centred service. You’ll work closely with other user centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.
You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
To succeed in this role, you need experience of delivering user research to a delivery team.
Key responsibilities include:
* chosen from a range of research methods to design the right research approach for the project phase
* produced the required ethics and governance documentation and materials for research activity
* recruited a wide range of participants in line with GDPR and MRS guidelines
* identified key themes, user needs, personas, and design feedback through analysis
* produced clear and concise user research deliverables to meet the needs of different audiences
* worked to GDS standards
* worked in agile delivery teams
In addition to user research skills, there are essential core skills you’ll need to work effectively as a consultant.
These include:
* planned your own tasks to achieve the objectives of your project
* respectfully challenged decisions or solutions you don’t agree with
* collaborated well with your colleagues, teammates and clients
What our offer includes
A competitive pension, health cash plan, share options and discretionary bonus. Flexible hours and 25 days' holiday. Generous training budget. People to support you every step of the way.
We include you
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.
Salary and Benefits
Consultant salary range: £43,000-£56,000
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