Exciting Hybrid Opportunities at Animed CustomerCare Roles
Animed, established in 2010, sells animal medicines, pet food, and accessories to customers across the UK. We currently have two fantastic opportunitiesavailable:
1. Flex pattern CustomerCare Advisor
* Shift Pattern:
Lunch covers/flexible hours
Monday to Friday
Preference of cover between;
103 | 114 | 125
* Hours: 5 hour shifts covering 5 days a week (we can be flexible though)
* Location: Hybrid 2 days in our Diss office, remainder from home
* Training: Initial two weeks on-site in Diss
* Salary: £12.21 per hour
Key Duties:
* Answering calls and live chats, resolving queries efficiently (call center enviroment)
* Delivering excellent customer service to inbound contacts
* Recording feedback to improve customer journeys long term
* Navigating multiple IT systems confidently ensuring accuracy in data
What We're Looking For:
1. Strong communication skills (written & verba...