Better places, thriving communities.
Job Description: Building Assistant (Office Environment)
Job Title: Building Assistant
Department: Facilities / Estates
Reports To: Facilities Manager / Contract & Compliance Manager
Location: Office Environment
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Role Purpose
The Building Assistant supports the smooth and safe operation of the office environment by assisting with facilities coordination, room setups, security checks, contractor access, and compliance logging. The role focuses on operational support, safety, logistics, and customer service without performing cleaning or repair work.
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Key Responsibilities
1. Facilities & Building Support
• Conduct routine visual checks of office areas and report building issues to the Facilities Manager or contractors.
• Monitor meeting rooms, communal spaces, and kitchen areas to ensure they remain presentable and functional.
• Support office moves, furniture rearrangement, and workspace reconfiguration (without carrying out repairs).
2. Health & Safety Compliance
• Carry out weekly fire alarm testing and assist with periodic emergency lighting checks.
• Ensure escape routes remain clear and compliant.
• Place safety signage (e.g., “Wet Floor”, “Restricted Area”) where required.
• Report any observed hazards or unsafe conditions.
3. Security & Access Management
• Assist with unlocking and locking the office.
• Conduct basic security checks of windows, doors, and access points.
• Support reception with visitor access control.
• Escort contractors or engineers around restricted or secure areas.
4. Logistics & Office Operations
• Set up meeting rooms, including furniture arrangement and equipment placement.
• Assist with parcel handling, Mail delivery coordination, and stock movement.
• Monitor stationery, consumables, and washroom/kitchen stock levels and report when replenishment is needed.
5. Contractor Liaison & Compliance
• Escort contractors carrying out maintenance or statutory inspections.
• Update logbooks, meter readings, and compliance documentation.
• Help prepare spaces for planned preventive maintenance activities.
6. Staff Support & Customer Service
• Respond to general office requests and support internal events or meetings.
• Provide assistance to staff, visitors, and contractors in a professional and courteous manner.
• Carry out Site Inductions.
• Allocate Car Parking spaces
• Provide Incident Control.
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Skills & Attributes
• Strong organisational and communication skills
• Awareness of health & safety principles
• Ability to work proactively and independently
• Good customer service skills
• Physically capable of moving and setting up furniture/equipment
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Qualifications (Optional / Desirable)
• Basic Health & Safety awareness (e.g., Fire Warden or First Aid desirable)
• Experience in facilities, building operations, or office support roles
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Task Schedule
Below is a practical daily, weekly, and monthly schedule tailored to an office.
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Morning
• Unlock building / assist with opening procedures
• Conduct visual walk through of all office areas
• Check meeting rooms for readiness
• Confirm all escape routes are clear
• Support reception with early visitor or contractor arrivals
• Check stock levels (stationery, kitchen items, printer supplies)
During the Day
• Setup/clear meeting rooms between bookings
• Assist with office moves or room layouts
• Receive and distribute deliveries
• Escort contractors carrying out scheduled works
• Respond to staff support requests
• Perform light security checks around office areas
End of Day
• Check meeting rooms are reset
• Ensure windows and doors are secure
• Assist with locking procedures
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Weekly Tasks
• Fire alarm testing and log completion
• Visual inspection of emergency lighting
• Check first aid boxes (if required)
• Document and submit facilities issues for action
• Review consumables inventory and notify manager of replenishment needs
• Conduct a more detailed building walk through (plant rooms, service areas)
• Update compliance and contractor attendance logs
• Support planned maintenance visits (water hygiene, HVAC checks, etc.)
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Monthly Tasks
• Complete meter readings (gas, electric, water)
• Assist with monthly H&S inspections (office walk round with FM or H&S rep)
• Test panic alarms, door access points (if required by the site)
• Review and record fire evacuation escape route condition
• Support monthly office layout checks and future planning (desk usage, storage)
• Prepare areas for monthly maintenance programmes
• Assist with audits, compliance reviews, or facilities reporting
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at .